Primestin CareMembership primary care & care coordination
A rented app replaced with one they own
#ForHealthcareLeaders
Primestin Care is a membership-based healthcare provider in St. George, Utah. The app they delivered care through was a rigid white-label product they didn't own. CodingIT replaced it with a custom application for iOS and Android — and then kept going, into care coordination, integrations and the data pipelines underneath.
- React Native
- Expo
- TypeScript
- Node.js
- PostgreSQL
- AWS
- APIs
- Zoho
The Project
Primestin Care runs a clinic and serves members through virtual care and coordinated access to the wider healthcare system, where members can manage care for their whole household. CodingIT came in while Primestin was sunsetting its white-label engagement, so the first job was a fast transition with no gap in service to members.
The Challenge
Primestin was renting its member experience, and the rental was not working: a vendor's template that could be configured but not designed, inconsistent build quality, slow communication and a rigid platform whose cost did not match what was being delivered. They needed their own app standing before the old engagement ended.
The Solution
CodingIT became Primestin Care's product and engineering team, taking the app from a vendor template to a custom platform on one Expo React Native codebase serving both iOS and Android.
The Member App
Secure registration and sign-in, member profiles, household management with dependent access, consent and healthcare acknowledgment workflows, and notifications with deep links.
Care Coordination
A structured request flow covering specialist visits, imaging, labs, mental health and more, with documents attached and guardians able to submit on behalf of family members, routed straight to the Primestin Care team.
Integrations and Data
The member experience connected to Primestin's healthcare and operational systems, virtual care integrated into the app, and the data pipelines documented and mapped toward their next-generation architecture.
Results
7,100+active app users across iOS and Android
Care coordination intake moved off phone and email, with requests arriving structured, with appointment details and documents attached
Members get care from one app, with virtual care, household access and appointment services in one place
An ongoing product and technology partnership across mobile, web, integrations and data
Paying for an app you don't own?
CodingIT has solved this before. Tell us where you're stuck.
