Aligning Users with Service Providers
Transportation is a concern, regardless of the environment. Con Quién Viajo (CQV) was a project that was designed to address a big need in Latin America, access to safe, reliable transportation.
It is not a hidden fact that most citizens in Latin American countries do not have their own vehicles and rely, heavily, on public transportation. Knowing this, the team at CIT saw an opportunity to be of service in an impactful way.
So, how do you use technology to bridge the gap of inconsistent transportation options and public safety? By developing a multiple faced application that aligns riders with Taxi Drivers to get them to their desired destination, safely.
Planning for rapid growth
from the beginning
Understanding the urgency of the need, we worked diligently to provide users and drivers a rewarding experience. This includes not only UX/UI and Design, but planning for rapid expansion into new cities, states and countries. All told, the application was able to impact 3 countries and has hundreds of thousands of users; but how did we plan for that meteoric rise? By having scalable infrastructure included from the first days of development!
By utilizing Amazon Web Services (AWS) and some other tools, we were able to have a robust backend that was able to accommodate hundreds of thousands of users operating on the platform at the same time. The system was prepared to receive millions of petitions from several countries every month, taking into account that each vehicle sends a position every 10 seconds 24/7. To give you some hard numbers, we created a system that could handle 300,000 registered requests per day without issue! All the infrastructure was allocated in AWS with LoadBalancers to EC2 Instance and using S3 instances as we needed.
What was the impact?
?
The application, in its final form, wound up with 2 user bases, drivers and riders. However, we needed to include an option for those without access to computers or smartphones. To engage this audience in a manner that they did not have access to before, the team decided to integrate an Interactive Voice Response (IVR) system for those that must call in with a pick up and drop off location! This would trigger a notification to the nearest driver with a geolocation and desired destination for the rider. By doing this, we were able to automate over 50% of the calls received by dispatchers and make the drivers far more efficient at locating riders.
Riders and drivers in Argentina, Chile, and Ecuador now had a solution that not just solved a transportation and logistics problem, but improved the delivery of the service to those who may have been left out otherwise!
WHAT TECHNOLOGIES WERE APPLIED?
★ Mobile
React Native · Android · Google Maps
★ Back-End
NodeJS · Cake PHP · FCM
★ Front-End
HTML · CSS · JS · Ajax
Have a big idea that you want executed right the first time?
Contact CIT today!
Need to solve a problem in your industry? Are you looking for a team that knows how to implement the best strategy? Look no further than CodingIT.
We are excited by challenges and would be delighted to help you create something as impactful as CQV. Let us know what you would like to create with us.
HIGHLY EXPERIENCED TEAMS
We only bring on the best! Our team is dedicated to providing outstanding solutions that stand the test of time by only hiring those with expertise in our tech stack.
QUICK RESPONSE
US-based Project Management and Operations with near-shore talent that are only 1 hour ahead of the Eastern Time! Stop wasting time and work with a team of professionals that can communicate in real time!
EFFICIENCY
Our protocols and processes are designed to provide solutions in an efficient, timely manner. We have developed a robust system that has proven to be not only customer-centric but operates at the speed our clientele demands!
FAIR RATES
Fantastic results doesn’t mean astronomical pricing at CodingIT. We believe in providing value, regardless of the size or scope of the project.
Our Services
Custom Software Development
Tackle any operational obstacle with custom software applications that improve productivity, efficiency, and your bottom line. Stop trying to make the latest Software as a Service solution work for your business and invest in a solution from CIT that actually makes your business run better.
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Responsive, Engaging Web Design is paramount. You don’t get a second chance to make a first impression, so why not trust a team of industry-leading experts to build your next website? At CIT, we specialize in providing your audience an ideal platform that converts viewers into customers.
Mobile Application Development
From ideation to execution, our dedicated team of engineers & development professionals deliver dynamic designs, UX/UI expertise, and unparalleled attention to detail for those seeking a trusted resource in Mobile App Development.
Local SEO
Are you looking to be the best resource for your services to your community? At CIT, we audit local data, citations, Google Business Profile, social media, vertical directories, and then fully optimize listings on over 200 sites, which helps websites move to the top of local results.
Search Engine Optimization
CIT offers SEO services for your website to help you overcome the obstacles set forth in the modern, digital world. Through our decades of combined experience, we have the ability to increase your organic positioning, improve your Click-Through-Rate (CTR), and encourage users to convert into customers of your business.
Logo & Branding
Whether you need to refresh your current logo or you want an all-new look, CIT takes the time to understand you and your customers to bring your brand to life at every touchpoint.
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